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Oh and did I mention they charged my credit card the balance without me signing off on the completion of the job? they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! This post is only the beginning. In response to Closet by Design of Orlando, I want to make the necessary reservations and observations so that I can fully On Wednesday, November 9, 2016, Ms. Maria Blank responded to my residence for a consultation reference several installs. Then Lynn ordered the wrong mirrored doors for my bedroom closet claiming she was correct. I am looking for a lawyer here in Florida. www.closetbydesign.com, I guess this company will have to charge you arm and leg as a customer to effort their "workers" because 3 of their vans were parked at the Chevron gas station at North 7th ave in City of Industry this morning at 8:011 am and yes not pumping gas just hanging around and totally ignoring all other customers that were witting to get gas and I had to wait 11 minutes for a open bay and it wasn't any of them, they saw me taking their pictures but they didn't care. Hopefully the third time is the charm! Follow. That was when she accused me of being rude, which BTW has become a common defense strategy used by customer agents when they have no valid excuse for their incompetence and inefficiency. SE Aurora, COcompany in DENVER. To make a long story short, two months following my order, they called me to confirm that the installers would be at my place between 9:00 am and 1:00 pm. Write a Review. Even though I have left many, many messages, he has NEVER bothered to return even one phone call or one email. Closet & Storage Solutions. Closet by design has been a nightmare to work with since we set a date for installation. There were some complexities that Erica promised to review before going final but this never happened. My bedroom closet we installed the end of July 2017 not to my original specifications. Design was good but the product itself looks cheap as crap! I told him there was an overhead light in the room that the switch was by the door. Here is the last email from the manager: I didn't know that the designer designed the doors, and the doors were short." Case number 2:19-CV-3881, in US District Court, Central District of California, Western Division. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. I want a discount taken off for all the mistakes that were made and reimbursed for an electrician to check on that outlet. I hauled them away myself. Closets By Design This company did not deliver what was contracted Midvale UT, Closets By Design Phoenix Failed to provide custom closet and won't return monies owed Phoenix Arizona, Closets By Design 1017 Grand Blvd,Deer Park Ny 11729 Customer service poor still waiting for them to come back, they won't let me know when they can put me on a schedule. I called and spoke to the receptionist, Maggie, to request the owner and/or General Manager's name and she REFUSED to provide the names. On February 8, 2021, the Closet by Design of Orlando sent the design Debby to my house to design a closet for my bathroom. Kelly L. 0. Our approach is customised to suit your needs. He said the light wasnt working. NJ Hamilton location - I am a builder and deal with scheduling every day. The material is CHEAP! There were so many other spots that we had missed hence we had to get a cleaner to clean the place. The false belief that I was saving money is what trapped me and Im pretty furious. The best part is that it only took a day to build and even after the fact, they agreed to make some changes because they truly care about customer satisfaction. Don't apply to this company . I want a discount taken off for all the mistakes that were made and reimbursed for an electrician to check on that outlet. Conclusion: They took my money and did nothing. I didnt receive any assurance regarding the infectious disease concern since I came in direct contact with the blood, a payment for the cleaning services (we had hired a cleaning lady to come and clean the blood stains). Already had one accident where I caught my foot on the loose and curled up piece and fell to the cement injuring my hand and shoulder. The manager in the warehouse John, was from the beginning of the process, rude and condescending to me and extremely difficult to work with. In a statement to Top Class Actions, Closets by Design Inc. and CBD Franchising Inc. deny the plaintiffs claims. I am confident they will do soI'm ready to delete this entire comment, I just can't figure out howWhen I do this entire complaint will disappear. In response to Closet by Design of Orlando, I want to make the necessary reservations and observations so that I can fully demonstrate how this company has no interest in solving the problem caused by the low quality that they are offering to its customers, also I would like to denote the sheer lack of professionalism in this company. The measurements are wrong and the advise given Vs what is delivered is absolutely wrong. After several more attempts to talk to somebody responsible I finally desisted from my efforts. Their complaint, which Insider has obtained, alleges that Huntington Reproductive Center, which was founded in 1988, and its in-house . (16) $239 .56. THIS CODE SAVES YOU $$ GET CODE Closets. Advertisers above have met our Closets By Design Lawsuit Says S Are Fake Top Cl Actions. They told me the first day they had available for installation was the first week in SEPTEMBER on Wed. Well, Tues. Rahul V.Gandhi. We decided to go with them in the end of April but they didn't have dates available till the first week of June and we a had to change that and we were give the next date in first week of July, Our install was done on 07/05/2017. Add me. Well I have emailed the designer several times with the same response, Oh I thought that this problem was fixed weeks ago. big hole in the wall. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, Closets By Design 1017 Grand Blvd,Deer Park Ny 11729. Who's crazy enough to start this website? I worked for this company out of the Manassas, VA, office and have nothing but good things to say about them!!! The quality of the materials is cheap and just a year after installation I called to have a faulty lock replaced, it was broken when installed, molding was never attached properly meaning it was just placed on top of the unit and not glued or nailed, the front shoe lips came off and upon inspection are held on by two flimsy nails, the drawers in my jewelry case are crooked and separating. A baby born via IVF is at risk of developing a deadly cancer after a fertility clinic wrongly transferred a genetically mutated embryo, according to a lawsuit filed Wednesday on behalf of the baby's parents. Elizabeth Webster and Alexander Burckle are suing the tour company, Sail Maui, over the incident, which they say occurred in . Please download the PDF to view it: Download PDF. PCR works with companies to arrive at their desired results. DRL. You can get quality for a lot less! File your review. Share your photos and videos with others to prove the truth of your words. I paid my balance in full in good faith I was not given the service and quality of workmanship that I paid for. Few hours later, I received a phone call, I believe from that same degenerate Jen who told me that they cancelled the order. Flooring sold to me was suppose to be the best quality for a garage floor here in the desert. So I have cabinets that are not flush with the wall, and the drawers that cost over $70 a piece were damaged during the install. THE 40% PLUS ANOTHER 15% ONGOING COUPON IS TOTALLY RIDICULOUS. | Since 1982, we've built a reputation of integrity as the industry leader in customer service and total . I feel sorry for the poor woman who answers the phone. And when I asked her: "How so? Sold us a product they in fact didn't have to fit our closets. I am on a campaign. When another week or so, two installers arrived with the correct measurements, but with no wall panels! I want in on a suit against Closet by Design theyre an absolute nightmare. We had an argument and she started talking over me with such an arrogant tone. The Judges overseeing this case are Karen E. Scott and Josephine L. Staton. Do your own due diligence! Closets by Design has a franchise fee of up to $20,000, with a total upfront investment range from $152,000 to $428,000. When they came to install we realized that the depth was not what we asked for. Commented: What was the cost of this closet? Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. Frankly, it was 2 closets. I thought this would be a one time screw up. They charged a c/c without my authorization and they still owe me product. There was no a response for almost three weeks, and then I found out that both Jennifer and Ed had left the company. Thanks so much to you all that have written reviews. But those expensive pieces are for large spaces with premium designs. Their designer visited our house and came up with designs that we thought that we could live with. We were so nice to them even saying "we know things happen", but after all the RUDE responses and the lack of customer service we finally filed a complaint with the BBB. So much so that we are having a "mudroom" cabinet installed soon. Then they inform me that a panel for my daughter's room was missing but they assured me that the panel would be in the very next day. Closets by Design had the nerve to call me asking for the additional $3.00 I had already given the installers! $20,000. Crm is OLD, some processes are clearly inefficient and manager cant make them make sense, employee turn over rate is unreal, 8+ employess let go or quit in a month's time. I am sure the manager himself would have done the same if he was in my position. Submit a complaint and get your issue resolved. The designer did not take into account the ceiling fan near the pantry. Closet by design has been a nightmare to work with since we set a date for installation. I told him about it, to let him know he did something to the power in that room. They sent us out into the field with very little training. New cases and investigations, settlement deadlines, and news straight to your inbox. BEWARE before you deal with this people, they look and act professional but are really CHEAP. The dispute has been resolved. It all went downhill from there. Erin works primarily on ClassAction.orgs newswire, reporting on cases as they happen. 72.8k Followers, 36 Following, 1,342 Posts - See Instagram photos and videos from Closets by Design (@closetsbydesign) closetsbydesign. It looks very unprofessional, and there is no fix to this issue despite the fact we spent thousands of dollars! This company mission has nothing to do with quality and its customer; it is all about them and the money. There quality of work is so bad that it's not even 3 months and my cabinets are falling off. Closets by Design (Shirley, MA) is the mose incompetent, inefficient and unprofessional company I have ever dealt with. I hope this review helps any future customers if they are considering this company. The lawsuit states that the defendants never offered the items or installation at the original or regular prices listed on the promotional materials. And I responded, "You bet I am. Closets By Design is a family owned & operated business. Wait for it14 3/4". Had no idea what they were doing. I recall a couple of small hiccups, but nothing that wasn't promptly taken care of. They still have not been installed in my house. I wish I would have looked at the reviews about this company before I called them! Addison, Illinois, Closets by Design Seattle Does not honor written agreements Mukilteo, Washington, Closets By Design bounced paycheck and no one got paid friday for last 2 weeks, ripoff Deer Park New York, Closets By Design, Mary Conway charged me for shelves and drawers before they even made them and delivered them Hamilton New Jersey, Closet World ripoff dishonest sales and 3 week installation of 2 day job the business that doesn't give a dam City of Industry California, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. The proposed Closets by Design class action lawsuit alleges that coupons are used to present that customers are receiving a significant discount in making a purchase with the company for services or merchandise. Then I had to start all over again and explain the issues to a new manager (Larry). When I called to stop the 2nd order because the first was so cheap looking they said I couldn't because it had been past the 3 daysthe install was 1 1/2 months after I bought it! In the afternoon I called them and asked for the manager. Well I wish I had done my homework and reviewed all of these complaints before signing on with this company. He didnt tell me at first. Initial Franchise Fee. 45% of employees would recommend working at Closets By Design to a friend and 38% have a positive outlook for the business. Why is this company STILL in business? So yes that date was available (of course) when i called as directed 2 weeks prior to they actually laughed when i gave them my Job number. Closets By Design has an overall rating of 3.0 out of 5, based on over 284 reviews left anonymously by employees. The guys that installed them were thorough, kind, considerate with my home and did a great job adjusting to my crooked 70 year old closets. Top Class Think long and hard before you take your chances with Closets by Design or you may be in for a big dissappointment! We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Closets by Design. On 5-17-21, two installers fro Closets by Design arrived and stated the changes made by Design Manager Jose Acricega would not work, and they would be unable to complete the installation as agreed upon. Paying for it all. Ultimately I quit and I regret the experience. I would give them a 4-6 week heads up. This rating has decreased by -6% over the last 12 months. They are the biggest scam! 19-cv-77, C. D. Closet by design turned the customer-is-always-right policy into the customer is always wrong, and when we, closet by design, wrong a customer, we should get into the offense and treat them with arrogance, total disrespect, and negligence. 2K for few planks put-together shabbily! And guest what the installer even took some of the shelves which is I know thats belong to my order . ClassAction.org is a group of online professionals (designers, developers and writers) with years of experience in the legal industry. I know of a lady who is a former employee who is filing a class action against Closet World on behave of former employees. The owner Brian is about as crooked as you can get. Setting up a free account with Top Class Actions will allow you to receive instant updates on ANY article that you Follow on our website. I called the customer services manager (Jennifer) the next day and her response, in her exact words, to these issues, so, what do you want from us? She was very rude and then never followed up. I ordered Garage Cabinet and they are horrible. They promise to pay their Designers $2,000- $4,000 a month. I attempted to cancel this order by E-Mailing their cancelation form but didn't hear from them. I am dealing with the shitstorm right now. Even if you've mastered how to build a capsule wardrobe and have minimal amounts of clothing, these expert tips will keep your closet streamlined and functional for everyday use. CA. Maximise storage. Beware of this company. The installer was great but you can only work with what you get! Say we owe over $22,000.00 for the rest of their so called contract !!!!!! reviews. Accordingly, the reference price and the supposed sale based on the reference price are deceptive and misleading to reasonable consumers, the complaint reads. I would very much like my full $3, 346 back. This was a different crew and pardon my attitude, but they were Bozos. This was way back in June.