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Only urgent repairs are going ahead, each Housing Association and management company will have their own process and timeline for this. Southall, Middlesex IE for benefit caps you could show that you are looking for work. The scheme applies to properties transferred from local authorities to registered social landlords after 1 April 1997, with certain exceptions such as homes in small rural settlements. to physically evict a tenant (otherwise they could be committing a criminal offence). Follow us. Temporary Role - 3 months with likely extension. If you are not happy about the amount of your Discretionary Housing Payment or Discretionary Council Tax Support award, you must put you reasons in writing, so that a review of the decision. If you think that the council have got it wrong you have the right to ask for this decision to be reviewed. Planning permission is always needed for: Always check with the Local Authority before starting any works as failure to get the required permission will prove expensive. a rent deposit or rent in advance (but in the vast majority of cases not for moves in to housing association properties) removal costs. Similarly, if you have a vulnerable person in your household you can discuss with the managing agent on whether the repair is necessary. Find Jobs. We also host weekly housing benefit surgeries by Ealing Council (Appointment only), monthly DWP appointment only surgery and immigration and nationality advice (LAWTA Immigration Law Service). Emergency out-of-hours:0208825 5000, Complaints W13 9AA, Email: reception@vickers-solicitors.co.uk, Appointments: Monday to Friday 9:30am to 5:30pm, 23 Hanbury Road, The sooner you send the evidence the quicker we can help you. Discretionary payments and discounts Ealing landlord portal Review of your housing benefit claim : If you have received a letter asking you to complete a review of your housing. As soon as you think you may become homeless, you should contact your local council immediately. Telephone Advice: Monday to Friday 10 to 4pm, Tags: Free Advice, Local, NW10, Punjabi, SQM, Urdu, Rear of 108 High Road, Discretionary housing payments (DHP) and discretionary council tax discounts (DCTD)are not payments of housing benefit,council tax reduction or universal credit. Unless the agreement includes one or other of these your landlord does not have the right to keep your deposit. Plan Journey on TFL, Tags: Free Advice, Lexcel, Local, Quality Marks, PO Box 13095, Discretionary housing payments, Ukrainian payment applications and My Account council tax and benefits will not be available from 5pm on Friday to 9am on Monday due to system maintenance, The housing advice team provide information on all housing issues. London Complaints about disrepair and lack of amenities in rented accommodation are investigated by property regulation. Ealing Council provides tenancy, leasehold and sheltered housing services to approximate 18,000 council homes. Only urgent repairs are going ahead, each Housing Association and management company will have their own process and timeline for this. Your landlord must put your deposit in a government-backed tenancy deposit scheme (, You landlord must let you know the schemed the deposit is registered with. You must be entitled to housing benefit/universal credit (housing costs element)to receive a DHP. Once you start the form you will be able to save it with a view to completing it later but be aware that you may lose benefit if you start then complete the form on different days. Workmen should be wearing protective equipment and if you are concerned that they are not, you can refuse to allow them access. Check if you are eligible for payments from the Social Fund (, You can find details of furniture projects in your area by checking out Furniture Re-Use Network(. Discretionary Assistance Fund (DAF) In this guide Summary Eligibility Apply What happens next Track your application Contact us 5. DHPs are not benefits. Note that you will never receive more Housing Benefit than the amount of rent you owe, and the amount will then be reduced if you have more income or savings than are permitted. Lewisham Council Homepage. If you are in rent arrears and you live in a secure tenancy your landlord must send you a Section 83 notice warning you of their intention to end your tenancy. the court has issued a court bailiff with a warrant to evict you. If you own your home and you receive means-tested JSA, means-tested ESA, Income Support or Pension Credit, you may be entitled to help with mortgage payments as part of the payment. Ealing, London East Avenue, Contact us General enquiries For general enquiries you can contact us by: Email: information@nihe.gov.uk Phone: 03448 920 900. Your new tenancy agreement specifies your rights and sets out details of the rent and any other charges, how often they will increase, and how much notice you must get of any change. This factsheet is for councils to give to claimants. Ealing, London If we cannot read your documents it will take longer to process your application. Council staff have confirmed that they will continue to help people who are at risk of homelessness, as the law requires. Negotiate an affordable repayment plan with your landlord. Telephone Advice: Monday to Friday 10:00am to 5:30pm, Appointments: Monday to Friday 10:00am to 5:30pm, Drop in: Monday, Tuesday, Wednesday and Friday 10:00am to 5:30pm, Tags: Arabic, Free Advice, Local, National, SQM, Featherstone Road, If you are in private rented accommodation, If you are only allowed one bedroom, then you will receive the lower. Telephone Advice: Monday to Friday 9:30am to 4:00pm, Appointments: Monday to Friday 9:30am to 4:00pm, Drop in: Monday to Friday 9:30am to 4:00pm, 142-144 King Street, Hammersmith, Fulham, Ealing and Hounslow Mind is an independent charity which has been delivering mental health services and support to London residents for over 30 years. You will need to fill in a homelessness application form, and may be interviewed at the councils offices. If you think that the council have got it wrong you have the right to ask for this decision to be reviewed. Discretionary housing payments, Ukrainian payment applications and My Account council tax and benefits will not be available from 5pm on Friday to 9am on Monday due to system maintenance. Where possible people should not be moving unless it is unavoidable or necessary. Opening hours: Monday to Friday, 9am-5pm. People who already have a homelessness application should email or call their case officer on their normal number, for queries about their application. Find a Job A DHP cannot be used to: A DCTD is a discount that is applied to your council tax account and reduces your council tax liability; this ismade at the council's discretion in cases where it considers that extra help with council tax liability is needed. If any applications have been falsified, or if the card is used for inappropriate purchases, then the person will be denied further aid and will also need to return the money to the council. Report on the Energy Inquiry - Volume 3. Consumer Focus provides information for consumers relating to core areas of work. They are separate payments made at the councils discretion in cases where it considers that extra help with housing costs is needed. London An assured shorthold tenant can make a request to London Rent Assessment Panel toreview their rent when they move in or when their landlord proposes arent increase. However when making a new claim for Housing Benefit, you will need to show that you are receiving a Child Tax Credit award covering any additional children. The site is updated regularly and also covers benefits that are administered by local authorities (e.g. W6 0QU, Open Monday to Friday 10:00am to 1:00pm and 2:00pm to 5:00pm, Telephone Advice: Monday to Wednesday 10:00am to 1:00pm and 2:00pm to 5:00pm, Drop in: Tuesday 5:00pm to 7:00pm (Immigration only), 238 - 246 King Street, Im being evicted because of my rent arrears. All payments. then your landlord cannot end your tenancy even if they send you a Section 8 notice. Kilburn, London Disability cost of living payment - A lump sum payment of 150 was paid directly to those who qualified in September 2022.. Benefits and help with bills - Check what support you are entitled to depending on your personal circumstances. Apply for a discretionary housing payment if you need extra help to cover your housing costs. The government plans to lift the eviction ban from 31st May 2021. If you get housing benefit, the rent arrears may have arisen through a delay in the processing of payments. Due to government measures at the moment there is a 3 month break on evictions and Landlords are being asked to be more understanding with tenants and make agreements. W5 4QP. This service gives good advice on planning your future career and offer services including developing your cv, searching an applying for jobs, funding and training. If you've applied for a different benefit, contact the benefits office that's dealing with your claim. SESSION 2001/2002 THIRD REPORT. HOUSING BENEFITS TEAM PO BOX 58996, CATFORD ROAD, LONDON, SE6 9JD. . This has replaced housing benefit. The handy person service arranges minor jobs in the home for older, disabled or otherwise vulnerable people. Ealing, London Find 16 jobs live on CharityJob. It i also a good idea to take photos of the flat before you leave to help show the state you left the property in. Provision of advice and information to the general public. Find out what benefits you may be entitled to and how to claim them. Mediation is a form of negotiation, used in neighbour disputes amongst others, with an independent trained mediator. Aiming to ensure that women are recognised as a group with specific housing needs and provides good quality homes and services in which women can achieve their chosen quality of life. 54 Goldhawk Road, We will respond within 10 working days. Housing benefit provides help with paying your rent, and council tax support provides help with your Council Tax, if you are on a low income. There is a wide range of financial support available to all residents, including those living with disabilities. It has handy tips on how to deal with situations and very useful standards letter and documents you can download. Before a transfer can take place your new landlord must agree to offer a new assured tenancy agreement. However, under new rules Child Tax Credit, Housing Benefit and Universal Credit will only be assessed for the first two children. The Customer Service Centre is open Monday - Friday, 8am - 6pm. Keep Fit, Film Nights and other social events. by 14%, if you have one extra bedroom, or, by 25% if you have two or more extra bedrooms, The benefit cap is a limit imposed on the total weekly benefit a family can receive. The amount you are paid for various benefits depends on the number of children you have. Harassment and illegal eviction are serious offences but the law relating to this is complex and you should seek legal advice, Sheltered housing schemes enable people to live independently but with the added security of having an alarm system and warden. Accepted file types: Word (docx), Acrobat (pdf), Excel (xlsx), Plain text (txt). The Benefit Enquiry Line provides advice and information for disabled people and carers on the range of benefits available. Public Sector - Local Authority. Lambeth Revenues and Benefits Service London Borough of Lambeth Winchester PO Box 750 S023 5DT. You are considered to be in priority need if: The council should investigate why you became homeless. The amount of. For advice and information on Attendance Allowance which is paid at two rates depending on how your disability affects you. It is available to people in Brent experiencing common mental health difficulties. Ealing Horizon Day ServicesMentoring, drop in, mutual support group and community based mental health promotion and awareness raising activities using a recovery based approach. This could be a reduced rent for a few months whilst you get back on your feet, or they could allow you a rent break on the condition you were to pay it back. They may do this straight away, or ask you to return to their office at a later date. UB1 1NW. High Street Practice with dedicated and experienced solicitors covering most areas as outlined above. Tags: Local, Paid Advice, Punjabi, Urdu, W13, 54 High Street, If you are not on benefits already and your income has reduced or stopped, you may be entitled to apply for these two benefits: Find free confidential advice on the Money Advice Service website, Help from our Financial Inclusion Advisors to claim for benefits. However, you cannot be evicted from your home until: your landlord has obtained a court order to repossess the property; and. SW6 7LL. Tags: Borough Service Map, Free Advice, Local, W3, 1B Dyne Road, Cinema Specialist . Like everyone, received a blank letter. The Centre also organises a range of health, social and welfare activities particularly aimed at combating social exclusion and isolation amongst older people, people with disabilities, women, the unemployed or people on low incomes. Email: propertyregulation@ealing.gov.uk. Discretionary Housing Payments ( DHPs) provide financial support to help with rent or housing costs. Community Legal Advice has a free translation service available in 170 languages. If you have nowhere to live, then you are homeless and you have the legal right to seek help from your local council. Email: centralrents@ealing.gov.uk. Remote working for the foreseeable future. UB2 5AL. This number is available seven days a week from 5pm to 1am, but remember, call 999 in an emergency. Telephone Advice: Monday to Friday 9:00am to 4:00pm, Appointments: (Preferred) Monday to Thursday 9:00am to 12:00pm, Drop in: Monday to Thursday 9:00am to 12:00pm, Home Visits: Available to registered families, Tags: Arabic, Free Advice, Local, Polish, Punjabi, W3, 158 -160 The Broadway, If you need support with this, contact our housing team who can help or contact your local council who can explain the situation. UB1 3HA. Southall, Middlesex Seek legal advice from a housing adviser. Discretionary housing payments (DHP) and discretionary council tax discounts (DCTD) are not payments of housing benefit , council tax reduction or universal credit. Covid Contact Information for Homelessness. It is administered by the Local Authority and there will be an assessment of both the need for the adaptation and your income. Or by writing to us at:. It allows you to customize the report data model without devel. We provide free advice in Immigration, Welfare Benefits and Housing. This. This is worrying times for Landlords and tenants. Southall, Middlesex W7 1AZ, Email: reception@empowering-action.org.uk, Appointments: Monday to Friday 10:00am to 1:00pm, Drop in: Monday to Friday 10:00am to 1:00pm, Tags: Arabic, Free Advice, Local, Polish, Somali, W7, 170 Oldfield Lane South, Southall, Middlesex There are also two generic numbers if case officers are already dealing with a call. However, your home cannot be repossessed until: your mortgage lender has obtained a Court Order to repossess the property; and, the Court has issued a Court Bailiff with a warrant to evict you. What repairs should my landlord do? Legal aid franchises in every possible area. UB2 4DD. Full Time - Monday to Friday, 36 hours per week. Further information can be obtained from the Local Authority or Age Concern (. Go to London Borough of Ealing website Find. Our advice and casework services focus on welfare benefits but also include other areas of help including Locata bidding. MECMAC aims to provide an advice and information service that meets the needs of Middle East communities, asylum seekers and their families in the London Borough of Ealing and West London. My landlord wont return my damage deposit. The council must tell you their decision in writing. You should seek legal advice if you are planning to do this. If you think your landlord is acting unfairly, or you feel you are being harassed or illegally evicted, you should seek legal advice. For information and advice on child benefit rates, how to claim and how payments are made. However as most tenancies are assured short hold fixed tenancies, a ground for possession can be that the tenancys fixed period has expired. Specialise in Housing and Immigration advice for local people. ealing discretionary housing payment contact number Posted by July 3, 2022 golf club of edmond membership cost on ealing discretionary housing payment contact number Free legal advice and representation for residents of West London. Check if you are eligible for payments from the Social Fund (, You can find details of furniture projects in your area by checking out Furniture Re-Use Network(. a spare room that housing benefit won't pay for. The benefit cap does not apply if you or your partner: are not getting Housing Benefit or Universal Credit. The rent break does not mean you will not have to pay the rent back. W5 2HL. Can I get financial help to furnish it? ealing discretionary housing payment contact number. You can email the Customer Service Centre. To help process your application in a quicker time please provide the following documents in support of your application: Your files need to be clearly readable. Claim a discretionary housing payment online Discretionary Housing Payments are not guaranteed and you will not automatically get a payment if you have had one previously. Unlawful disconnections of electricity, gas and water supplies in domestic premises are investigated by property regulation. Start by going to their. You can only get it if you are entitled to Housing Benefit or the Housing Costs element of Universal Credit. You should check any correspondence from your local council carefully, and speak to their Benefits Department to check your entitlement to housing benefit. London What are my rights? We provide advice on housing rights and options, assess homeless people for emergency housing. Mediation is a form of negotiation, used in neighbour disputes amongst others, with an independent trained mediator. Assured tenants enjoy the protection from eviction ie a landlord must go through the correct procedure. Tenants are often afraid to report disrepair for fear that landlords will service notice and evict them asap when their tenancy ends. After form submission, you will receive notification of the evidence required for your application. Telephone Advice: Monday to Friday 10:00am to 5:00pm, 187 Copley Close, This is a new project and website. W11 4TL. However, under new rules Child Tax Credit, Housing Benefit and Universal Credit will only be assessed for the first two children. They must look into your claim of homelessness and provide help if they think you are eligible. Read more about local welfare assistance. Your first step should be to check your rent book, payment statement and receipts to make sure that your landlord is asking for the correct amount in arrears. It is important you contact us to talk about your options. Our Capitalise money advice service is available to all new debt clients (provided our allocation has not been exceeded). Open: Monday to Friday, 9am-5pm Claim Universal Creditnow unlessyoufall into one of the exceptions below. If your landlord continues to keep your deposit, you should write to them asking for the return of your deposit within 14 days. The government plans to lift the eviction ban from 31st May 2021. Only claim housing benefit if one or more applies: Help withcouncil tax is not included in universal credit. If you are in rent arrears and you live in a secure tenancy your landlord must send you a Section 83 notice warning you of their intention to end your tenancy. EEAC is an independent charity offering information and advice to people from Eastern Europe living or working in Greater London. In the case of the bedroom tax you may be trying to tackle the problem by looking for a move or take on a lodger. Generally, we pay discretionary housing payments for between three and six months, but we may pay you for a shorter or longer period depending on your circumstances. Appointments: Tuesday to Friday 10:00am to 4:00pm, Drop in: Tuesday to Friday 10:00am to 4:00pm, 19 Hanbury Road, Email: homeownership@ealing.gov.uk, Home ownership (service charge and major works payment enquiries) over the telephone or electronically. You will also find information on the Governments National Asylum Support Service (NASS) that provides accommodation and subsistence for asylum seekers who are deemed to be destitute. To do this you will need to have an email address. 239587417: The Financial Services No 618813 AdviceUK Memeber. 210 Northfields Ave, , Ealing W13 9SJ 020 8579 4598 020 8579 4598 Email: info@ealinglaw.org.uk Website: www. Rent arrears must be treated as a top priority debt. We have helped thousands of people, from finding them a place to sleep to suggesting how to handle mortgage arrears. However when making a new claim for Housing Benefit, you will need to show that you are receiving a Child Tax Credit award covering any additional children. Please do not send hard copies of documents through the post. Ealing Council download - Visions for Northolt: Future . Specialise in Housing and Immigration advice for local people. Women and Girls Networks Ascent Advice Service provides free and confidential information, advice and support to women and girls affected by domestic and/or sexual violence and abuse. are receiving PIPs, DLA, Attendance Allowance or Carers Allowance. I rent privately. This is called a change of circumstance. If your landlord claims that you are responsible for damage, you should make sure that they prepared an initial inventory. 0345 302 2312. Telephone Advice: Monday to Friday 9:00am to 4:30pm, Appointments: Monday to Friday 9:30am to 12:30pm, Drop in: Monday to Friday 9:30am to 12:30pm, Tags: Free Advice, Local, Punjabi, SQM, UB2, Urdu, 49b Western Road, Housing for women aims to be an independent, effective and dynamic housing association. The council normally has 33 working days to make a decision. If you need help, apply now. Property regulation, Perceval House, 14-16 Uxbridge Road, Ealing W5 2HL This could end with you losing your home. Get in touch on 07395 913573 (leave a message if unable to get through) or email ealing@contact.org.uk for more information. W3 6RF. Your landlord can not get out of their legal responsibilities no matter what is written in the agreement. They aim to provide access to the legal system for those who are encountering obstacles to finding the help that they need. We also have an accessible information library for parents. UACS offers a drop-in service and lunch club for all people with Afro Caribbean cuisine at its Hanbury Road site and runs a social club in the evening from 6.00pm to 9.00pm. If you have an outstanding repair (must not be minor repair) the new legalisation can offer protection from eviction for up to 6 months: If you have made a disrepair compliant the landlord (ideally in writing); Landlords must respond with action to be taken within 14 days, Tenants can ask the local authority to verify the need for a repair and serve a notice which will prevent landlords being able o evict the tenant for 6 months. Local Welfare Assistance Officer. Southall, Middlesex To improve your chances you should explain your position. Your uploaded files need to be clearly readable. Your landlord must put your deposit in a government-backed tenancy deposit scheme (, You landlord must let you know the schemed the deposit is registered with. In this section navigation and print DHPsare separate payments made at the council's discretion in cases where it considers that extra help with housing costs are needed. are working enough to be entitled to Working Tax Credit (or the Universal Credit equivalent). Unless the agreement includes one or other of these your landlord does not have the right to keep your deposit. Specialist in stopping eviction : advice on rent arrears and court. 12 Harold Avenue, If your landlord decides that there is some slight wear and tear, you should argue that your landlord should expect a reasonable level of wear and tear (unless the tenancy agreement states that any wear and tear could endanger the return of your deposit). There is usually a long queue and they do not always see everybody. Most lenders will be very happy to discuss any arrears with you, so that they can try to resolve the problem quickly. You should look at your income and your outgoings, and try to come to an agreement with your lender on the arrears. Get free and confidential legal advice in England and Wales if youre eligible for legal aid. Telephone Advice: Monday to Friday 9:00am to 3:00pm, Appointments: Monday to Friday 9:00am to 3:00pm, Tags: Free Advice, Local, Punjabi, SQM, UB1, Urdu, 105A Mill Hill Road, Willesden, London If you are in arrears with your rent, you should first try talking to your landlord about the arrears and see if you can come to an agreement about repayment. The advisors offer relevant and accurate advice and information designed to empower clients, enabling them to make informed choices about the issues they have presented. Ealing, London Housing Benefit reception: The services available are document drop off and appointments. 269325: VAT Registration no. We can provide casework and representation under legal aid. You should try and give the Benefit Office any information it requests. However, in the interests of customer and staff safety, the service will now be by telephone. Call the council at 8825 6237 to apply or make a claim. Our services are free, confidential, independent and impartial. Hayes You will be asked to provide your last name, national insurance number, date of birth, postcode, benefit claim number, your access key and evidence to support your review claim. Search more than 3,000 jobs in the charity sector. You will be asked a number of questions about your finances to see if you are eligible for legal aid.