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The line did not go into further detail. Daily gratuities are not included and are added to your onboard account each day. There is also the option for a full refund which must be requested using an online form by September 8, 2022. Her work has appeared on Cruise Critic, USA Today, the Associated Press, NBC News, the Miami Herald and Huffington Post. Princess Casino Booking Cancellation - Cruise Critic Community Captains Circle members who have achieved Ruby, Platinum or Elite status who elect to purchase Standard PVP automatically receive a complimentary upgrade to PVP Platinum; well pay the difference in plan cost on your behalf. https://www.princess.com/plan/cruise-with-confidence/cruise-health/. Guests may request a refund of the cash value (the refund amount forfeited by the guest in exchange for the Refundable FCC) of any unused Refundable FCC at any time. If you do not have the original card, contact Princess Cruises Gift Card Customer Service at giftcardsupport@princesscruises.com or 1-855-426-0168, and a new Princess Cruises Gift Card will be sent to you. For sailings departing on or after November 1, 2021, Princess Cruises' Cruise With Confidence program no longer applies, and refunds will be given according to the above schedule. Sorry, meant that I wonder where the Royal will go AFTER Alaska. Many tested positive and were put in quarantine cabins for the remainder of the cruise. Cruise with Confidence seems the more flexible option as things stand right now. If an FCC has been applied as a form of payment, Princess will first deduct any imposed cancellation fee from such FCC before assessing cancellation fees on other forms of payment. FCCs must be used before their stated expiration (book by and sail by) date. In mid-April, Princess announced cancellation of all cruises through June 30. Princess Cruises has extended its Book with Confidence policy to summer 2022 sailings, including all cruises departing through September 30, 2022, for all bookings made by March 2, 2022. Ours included a balcony and VIP amenities and an Ultimate VIP cruise in fall 2021 or Spring 2022. Note that Princess Vacation Protection is not available to residents of the state of New York, Quebec, Puerto Rico, or Mexico. Princess Vacation Protection Standard To obtain your state-specific Certificate of Insurance providing the terms, conditions and exclusions of the certificate, visit PVP Standard. Our friends didnt purchase Princess protection and they ended up having no issues due to the recent changes to cancellations brought about by Omicron. To make a refund request please e-mail our contact center. Your well-being is our number-one concern. Princess New Cancellations as of March 14th 2022 - Princess Cruises Princess Cruises Extends Book With Confidence Policy They can get a full refund, accept future cruise credit or book a future cruise at the same price of their 2021/2022 fare. Onboard Credit is only per person for the person using the Future Cruise Deposit; it does not carry over to any other passengers in the stateroom. That was my biggest concern since I figured we might not be able to use an FCC, especially if it expired the end of 2022. Usual three options including getting our money back, schedule another cruise or take an FCC and wait. It does mean that the cruise line has canceled a total of 11 voyages for the Diamond Princess cruise ship out of San Diego, California, from September 1, 2022 through November 13, 2022. Due to labor challenges, Princess Cruises is forced to cancel 11 sailings for the Diamond Princess cruise ship, resulting in a delayed return to service. Hmmm, No paperwork yet but if its cruise with confidencethe insurance was not used. Actually I do see by doing a cruise search that the Diamond has a restart date of March 24, 2023 from Japan. And that FCC expires 5/1/23. Princess Cruises has canceled the Baltic season for Regal Princess from April 9, 2023, through September 3, 2023. I got back around 90% of the cruise with a refund to my credit card. Princess Cruises: Standard Policy for Cancellations, Refunds & Final Hopefully folks will continue to update this thread with how and when they canceled, what was refunded, and what went to their credit card and what went toward a FCC with an expiration date. (North American Guests Only) If you have your original Princess Cruises Gift Card, a credit will be added back to that card, so always hold on to your gift cards even after you fully use them. Thanks for the info about calling the Cost Center if rebooking before the FCC has been refunded. I booked a Princess cruise about a year ago. Nonrefundable FCCs (which are not labeled with a cash value) will expire with no refund. No surprises there. Call us at 800-338-4962 or inquire about a vacation here. The Princess Cruises refund policy states that you will also receive money back on taxes, fees, port expenses, transfers and surcharges. The final balance payment date has been reduced from 90 days to 60 days prior to sailing for all cruises departing up to October 15, 2020. Several Cruise Lines Extend Cancelation Policies on Cruises Princess cruisetours are also undergoing some changes, with the cruise line implementing a new pre-tour testing requirement, which is in addition to the pre-cruise test for that vacation segment. These may include different deposit amounts, different payment and cancellation conditions including non-refundable deposits and fares. I canceled my 28Feb2022 cruise 62 days prior. Princess Cruises Cancellation Policy: Can I Get a Refund? Princess Cruises Issues New Cancellation Policy - Cruise Maven An FCC may be applied to new bookings or it can be applied to a Princess Cruise that you've already booked as long as it departs before December 31, 2021. On Tuesday . Subject to minimum premiums of $39 (Standard) or $59 (Platinum). I was told by Princess that it is refundable..but not if you go thru the insurance for a refund or for fcc. Its not yet known where the ship will be deployed instead, but it is likely to remain based in the U.S. Princess Cruises is offering compensation options to impacted Regal Princess guests. Due to the ship being redeployed to the U.S.. Check with a travel agent or travel insurance provider, and be sure to read the fine print before making a purchase. Nobody wants to cancel a cruise..I hope we're all able to cruise again sometime. For new bookings made within final payment, the PVP plan cost is only refundable within 10 days of purchase provided the person hasn't departed on the trip nor filed a claim. For even greater peace of mind, Princess also offers Princess Vacation Protection that will provide full vacation protection in the form of a future cruise credit or a reimbursement of the normally non-refundable cancellation fees, depending on the reason for changed plans. While they can be used to pay for Flexible air add-ons, FCCs cannot be used within our EZAir (not available in UK) or Plane Sailing (UK only) payment tools and therefore cannot cover the cost of restricted air even if booked in advance. Paying $100 pp to change a reservation with a NR is a bargin to me compared to the additional $1,800-UP for a Refundable - May be cheaper to buy cancellation insurance. What are Cruise Credits? - Princess Cruises Started June 21, 2021, By Ashley boarded her first cruise more than a decade ago and never looked back. 75% of full fare. The Princess Cruises cancellation policy has revised its final payment dates for cruises departing up to October 15, 2020. Copyright Cruise Blog Media LLC 2023. View Details & List of Affected Cruise (PDF), When I saw the title I thought surely that this was the announcement about the Baltic cruises on the Enchanted. In between time I bought Princess' Vacation Protection insurance; bought it early to start the "60 day pre-existing" clause. 01. Your benefits just got better and you can still enjoy low prices! Wow. . window.__mirage2 = {petok:"Qddf2I9l1A9H_69ZQRyFvWyBG4Z5oV6EVUBcilrF3UU-31536000-0"}; Well our cruise went down in price considerably after we paid our final payment. In either case, if you've booked your own airfare, you will have to contact your airline. Princess Cruises, Ro. Deals. Any pre- or post-cruise transfers between the airport and pier will automatically be transferred to the replacement voyage. Standard cancellation policies are found in the passage contract.A full list of cruises cancelled by Princess is found on the impacted and cancelled cruise page as well as on their Twitter and Facebook accounts. Princess Vacation Protection can be purchased while booking your next cruise vacation on princess.com, by contacting your travel agent, by calling 1-800-PRINCESS, or on Cruise Personalizer. I was refunded all but about $500 to my credit card within a few days. Princess Cruises has canceled the Baltic season for Regal Princess from April 9, 2023, through. July 8, 2013. Booked Royal a month ago to replace my Eurpe cruise! According to Fox San Diego, the cruise line canceled 11 sailings on the Diamond Princess from San Diego between September 1 and November 13. (Photo by Ashley Kosciolek/The Points Guy) For those who made bookings by April 29, 2022, for sailings departing before December 31, 2022, Azamara is allowing passengers to cancel as little as 48 hours ahead of their sailings. Note: Effective with new bookings made on or after January 1, 2022. My TA also said the Princess Insurance was non refundable. Cruisers wishing to cancel shore excursions booked in advance of the sailing date must cancel at least five days prior to embarkation to receive a refund to the original form of payment. This benefit is provided by Princess Cruises and/or Princess Tours. It comes as the cruise line is dealing with labor shortages while occupancy levels rise across its ships. Princess Cruises offers two levels of PVP Standard & Platinum. Cancellation fees will be deducted from any used FCCs prior to being returned to the guests My Princess Account (if applicable). Started August 27, 2021, By I was fearful that my 91 year old Dad may catch the virus, otherwise my husband and I would have gone. Princess Cruises: Effective immediately, Princess Cruises' Book with Confidence is now extended to summer 2022 cruises, including all sailings departing through September 30, 2022 (previously . They removed my Vancouver to Her nolulu. Senior Editor, News and Features. For pre-cruise support, please use our Live Chator call us at 1-800-PRINCESS(1-800-774-6237). Captain's Circle Loyalty Tiers Cruise Advice Top 10 New Cruiser FAQ Cruise Destinations Destinations Overview Alaska Asia Australia & New Zealand Until we start seeing the FCC's showing on our records, there are so many unknowns. WE will let the FCC sort itself out. Powered by Invision Community. What happens to my FCC if the voyage I used it on is cancelled by Princess?The Future Cruise Credit will go back onto your profile and you can re-use it before the expiration date. 'Cruise With Confidence' I picked it up from previous poster . LauraS Life is unpredictable but you can rely on Princess Vacation Protection. Onboard Credit not applicable to the World Cruise and World Cruise Segment Voyages or non-world cruises 45+ days in length. The second option is a full refund of the cruise fare paid, but this must be requested using an online form by July 15, 2022, or guests will automatically get the FCC option. And, now I see Australia is lifting their ban on cruise ships next month. It appears other cruise lines are announcing their intention to come and I see Celebrity still has a repositioning cruise from Hawaii to Sydney on October 3, so Princess are giving these companies are free hit by reducing the number of ships coming here. The famous Copper River Princess Wilderness Lodge, which is used as part of cruisetour, is going to be closed from June 17 due to staffing issues, something which has proved to be an ongoing issue across the entire travel industry. Looks like the Ruby is going to spend a winter season in Galveston. The cancellations for the two vessels come during a busy time for Princess Cruises, which is still gradually bringing its fleet fully back to service. In no situation shall a guest be entitled to a refund greater than the refund amount retained by Princess Cruises. The program allows guests the flexibility to change their vacation plans up to 30 days prior to the day of departure, receiving cancellation fees as a future cruise credit to then book another voyage when the time is right. . If you are booked on a Queen Mary 2 or Queen Victoria voyage sailing before January 3 or after February 23, 2023 and wish to cancel, our standard cancelation policy applies and Cunard shall be entitled to levy a cancelation charge as a percentage of the fare paid in . Princess Cruises: Cruise with Confidence - Sail with More Flexibility Excursion Terms & Conditions - Princess Cruises Excursion Terms & Conditions Plan a Cruise Find Cruises & Cruisetours Cruise Deals Learn About Cruising Cruise with Confidence New to Cruising Why Princess? If You Cancel Your Princess Cruise: Under the terms of Princess Cruises' "Book with Confidence" program, passengers with bookings made on or before March 2, 2022 and departing through September 30, 2022 can cancel at any time up to 30 days prior to departure to receive a FCC for all monies paid. Did you get the refund on ins? Sailing Window: Sailings through September 30, 2022 Product Eligibility: New reservations made through May 31, 2022 Do you have a Princess Cruise Line Future Cruise Credit? So you have read that some people other than me have gotten an FCC with a deadline in 2023? Youll get everything youve paid back, either as a refund or FCC? The cruise line is providing compensation options and details. 3 Travel Assistance services are non-insurance services provided by LiveTravel International. Its another cancellation day for select guests booked with Princess Cruises as the cruise line has canceled sailings for Regal Princess in the Baltic and Royal Princess in Asia. I will begin doing that in another week or so. If I have an onboard credit (OBC) from a Future Cruise Deposit (FCD) on a booking that is cancelled, will the OBC be honored on my next cruise?Yes, it will. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, https://www.princess.com/plan/cruise-with-confidence/cruise-health/frequently-asked-questions/, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Some Princess Cruises cancelled in San Diego | cbs8.com Now its a promise. Holland America On top of the Alaska, Europe and Canada/New England cruise cancellations, the line's Amsterdam. Princess Cruises Cancellation Policy: Can I Get a Refund? Does anyone understand why Majestic and Royalto Australia/NZ was cancelled but Crown was not? Within the Book with Confidence policy, the COVID-19 Protection Program provides reassurance if cruisers are within 30 days of sailing, all the way through todisembarking fromtheir cruise. The vessel has already been on pause for more than two years, and before the announced cancellations, the ship was scheduled to resume sailings with guests on September 1, 2022, from San Diego. Reasonable expenses that are a direct result of a change in your voyage or itinerary made by Princess Cruises may be submitted for consideration for reimbursement. It was previously a subsidiary of P&O Princess Cruises, and is currently under the Holland America Group within Carnival Corporation & plc, which holds . . Bottom line, based on my experience last week, if your cruise is coming up soon and you are hoping not to lose the cost of your PVP coverage, be sure to cancel before 30 days at this time. Viking River Cruises Cancellation and Refund Policy . It helps to understand the differences between these, as you get them for different reasons and they can be used for different items. With the uncertainty surrounding cruise vacations continuing, Princess Cruises is . SKY PRINCESS CANCELLATION - Princess Cruises - Cruise Critic Community Once on board, you can use Onboard Credit on shore excursions, specialty dining, spa treatments, beverage packages and more. Log in to My Princess to view your Future Cruise Credits and Deposits. Princess Cruises said that the Royal Princess cancellations were due to recent deployment changes. Find a Bargain Please choose a vacation type. Details On New Money-Saving Princess Cruise Packages Excursions involving hotel accommodations, flights and private vehicles must be made at least 30 days prior to sailing. Thanks very much for the instruction on how to check my Princess account for the FCC. Full Refund Time Frame. Royal Caribbean | Cruise with Confidence - Cruises.com Free expert cruise tips and news from Cruise Hive! Refunds and FCCs are typically processed within 30 days of receiving the request or 30 days after the deadline for making requests, whichever comes earlier. So, the cruises impacted are from September 5, 2023, through October 10, 2023. As mentioned, it could take a few weeks to receive FCC based on how busy they are at Princess doing cancellations these days. While I was writing my post above, I checked the list of cancelled sailings and noticed Majestic was still coming here and some of the cancelled cruises had Majestic cruises as the replacement. The ships first return voyage will now depart San Diego on November 13 on a seven-night itinerary including calls to Loreto, La Paz, and Cabo San Lucas. We want to make your vacation the best it can be. (Onboard credit is only applicable to guest 1 or 2 on a booking and is not applicable to upper berth guests). Cruise Cancellation Guarantee | Book Your Cruise with Confidence | Cunard Keep asking questions in case the website hasnt been updated. Canada. Received Princess notification of my cruise they cancelled. Vaccinated cruises are available to those who have received their final dose of an approved COVID-19 vaccine at least 14 days prior to the sailing day (not counting embarkation day) and have proof of vaccination. Sail through your vacation with less to worry about. By We're travelling with Princess and I'm disappointed. This plan provides insurance coverage that applies only during the covered trip. Princess Vacation Protection provides reimbursement for conditions that are stable during the 60-days prior to purchase, so if you have had no changes in your health (even if you are on continuous unchanged medication), you would be protected. Recent updates have been made to cancellation schedules and refund guidelines for various cruise lines. . Princess Cruises Cancels Sailings as Ship Returns to the U.S. Early I am one of those leaving here to cruise. New Booking confirmation from TA show the then current cost of the Replacement cruise rather than the cost of the original cancelled cruise. With the Princess Promise, if youre not happy with our onboard service, well make it right or refund the value of that service. book by Dec 31/22 for cruise up to November 30/23. If you need to cancel for specified reasons outlined in the Cancellation Fee Waiver section of the plan youll receive a refund of your cancellation fees. Contact your Sales Agent or our Customer Service department online, via email, or by phone at 1-800-427-8473 and ask about potential opportunities for flexible cancellation policies, rebooking opportunities and other options. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. [CDATA[ Princess Cruises - Wikipedia Princess passengers whose cruises are canceled have several options. Decide where to go, when, how long, everythingthe choice is yours! Travel Insurance Benefits2(Underwritten by Nationwide). Nothing for the Royal. We were booked on the Majestic, 4/4/23, 28 day, Sidney to LA voyage. Princess Cruises ; Princess cruise Feb 2022 - Cancel for any reason with Princess' Vacation Protection insurance - FCC good how long? Just like her sister ship, there will also be a 10% discount for a future voyage sailing through December 31, 2023. Additionally, all remaining sailings in . FCCs may be applied as a form of payment towards your balance due and therefore, in accordance with our passenger contract, FCCs are subject to cancellation fees. Passengers are advised to purchase travel insurance for all legs of their trip, including hotels and airfare in addition to merely their cruise. That amount was the deposit I made plus the insurance I bought. My TA is generally very good at such things, but we're all human and right now TA;s are pretty busy.along with cruise lines.. I wonder where the Royal will go? Carnival Cruise Line is providing an option for passengers with cruises scheduled to sail this month to cancel. Cruises six to nine days: $250 per person . We are hoping they will let us move it 5 days to 1/5/23, but no joy yet. Carnival Legend to Offer 17 Europe Cruises in 2024 Cruise Cancellation Policies Due To CDC | Princess Cruises - YouTube Guests understand that they have no right to obtain a bonus FCC in any situation and such bonus FCCs are good-will gestures only and have no cash value and cannot be returned or refunded. Captain's Circle Loyalty Tiers Cruise Advice Top 10 New Cruiser FAQ Cruise Destinations Destinations Overview Alaska Asia Australia & New Zealand Current News around Corona & New Booking Conditions - Princess Cruises We make sure cruisers are fully prepared for their cruise vacation with tips on ships and ports. Princess Cruises may at times release special promotional fares that attract differing terms and conditions from those outlined within and reflected in the Princess Cruises brochures and website. If you do not have an official medical diagnosis, but feel unwell, you will receive a Future Cruise Credit. Got it thanks, we did decide to cancel and rebook using CwC. I am very confused by Princess' decision. PRINCESS CRUISES. Cancel up to 30 days before you sail, and get your cancellation fees back as a Future Cruise Credit Applies to all voyages departing through September 30, 2022 To use the FCCs created as part of this program, book your cruise within a year from the date you received your credit, and sail by September 30, 2023. The first option will be a 100% Future Cruise Credit that must be used on a cruise that departs by December 31, 2024. Cancellations. UPDATES INCLUDE HOW TO CONTACT PRINCESS CRUISE LINE TODAY, JANUARY 2, 2022 AND AFTER AND ALSO WHEN ENROUTE TO A CRUISE AND NEEDING HELP. They could have waited longer than we could, but also decided to cancel, as they originally thought they must cancel at 30 days and wanted to be sure. But stranger things have happened: The time I canceled a prior Dec 2021 Princess cruise PRIOR to final payment (around last September 2021) I was refunded everything, including the insurance, but excluding the non-refundable deposit. CC Help Jenn They are not available to be used to the offset the cost of any other booking component and cannot be used for satisfying the deposit. You dont need to take any action to receive the default compensation offer. 42 days or less, or non-appearance. When I paid the deposit I knowingly paid a non-refundable rate..I figured I'd not see that amount unless Princess canceled the cruise. This included that first five-night voyage that included visits to San Francisco in California and Ensenada in Mexico. COVID-19 Guest Protocols, FAQs + More at Carnival Cruise "Currently, we are providing guests with cruises booked through Jan. 31, 2022, who . At the same time, we elected to use our credit card to pay a deposit on a December 2022 cruise, because the FCC wasnt in our account yet and there were just a few cabins remaining on that cruise and we wanted to snag two with our friends. How Soon Before Your Cruise Can You Cancel Due to COVID-19 and Omicron? I have been thinking the same thing about the cancel with insurance vs cancel with the CWC option. I am now confident we made the right decision to cancel, as sad as it was at the time. There are charges for drinks, excursions, and some onboard activities. Cruising during COVID-19: Cancellation, refund policies vary - Yahoo! Travelers who haven't yet made their final payments are eligible to receive full refunds to their original form of payment. ALL RIGHTS RESERVED. That's what I'm picturing: Majestic and Royal biding their time on the West Coast We are on the Ruby Panama canal as well as the next cruise to Hawaii. UPDATED Cruise Cancellation Policies Due To CDC | Princess Cruises NCL Thats no fun. The good news is impacted guests have the option for a replacement voyage departing in 2022 or 2023 but departing out of Los Angeles, California, rather than San Diego. Open Mon-Fri 7am to 10pm, Sat-Sun 8am to 8pm, U.S. Central Time . List says Royal- Alaska. With the insurance, no, I don't expect it to be refunded since I used it to cancel. Prepaid excursions canceled onboard before the cutoff date will be refunded as onboard credit to the main person on the booking, regardless of who actually paid for the excursion. Will be interested to see if they extend my FCC that is paid on the Royal they just canceled. This will have to be selected by the end of 2023 and is tied to the guests Captains Circle Number. I am confused: We are booked om magestic princess jan 29th australia/New Zealand. They will receive 100% of the cruise fare paid in the form of FCC. This means cancellation fees may be incurred by someone else on your booking who may or may not have applied FCCs of their own. Since the start, it's been our aim to provide the latest cruise news covering all the major cruise lines. No replacement cruise was offered for mine. Example of the RF fee for our 2025 cruise in a RS - Edited 20 hours ago by Jim_Iain I was told it was non refundable by my TA. When booking a cruise, passengers generally pay a portion of the total cruise fare as a deposit, with the remaining amount due a set number of days prior to the embarkation date (75 days for sailings 5 days or less, 90 days for sailings 6-24 days, and 120 days for sailings 25+ days). Cruise Lines Adjust Policies for Early 2022 Sailings 03. Princess Cruises ; Princess Casino Booking Cancellation - Question about Feeds, FCC, Vacation Protection, etc . I just canceled a cruise we were supposed to be on January 31st. Princess Cruises Cancels Sailings Due to Labor Challenges Princess may sometimes also elect to award a good-will FCC, or bonus FCC.