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It's easy - just swipe and go! What happens if my Commuter Card is lost or damaged? If your bank card has a chip but is not contactless, you can still add it to your digital wallet on your smart device to make contactless fare payments. This will trigger an authorization amount of $2.70 or $2.75 depending on your payment method. Just got a contact-enabled, refreshed wageworks card in the mail. Simplified administration with a rewarding member experience. For customer service, call 1-833-584-8109. Employers can save by reducing their payroll taxes. If your account balance is less than the transaction amount, the transaction will be declined. Just choose your preferred payment method, tap at an OMNY reader, and go! See https://new.mta.info/ for more details about the MTAs Balance Protection Program. . All rights reserved. The WageWorks Commuter Card is a quick and easy way to pay for. What if my fare media or vanpool vouchers or passes arrive but then are misplaced or lost? You also can send an email to [emailprotected]. Learn more about contactless cards and digital wallets, Click here to learn more about OMNY readers. What happens to my Commuter Card if I leave state service? Customers in the MTAs Reduced-Fare MetroCard program can now make the switch to OMNY and receive the same half fare benefit with the contactless credit/debit card or smart device of their choice. You may need to unlock your smart device to use your digital wallet. By accepting, signing or using this Card, you agree to the terms of the Cardholder Agreement. You may continue using the same payment method at a different OMNY reader. If you prefer to pay with an MTA-issued Reduced-Fare OMNY card, you should keep using your MetroCard until Reduced-Fare OMNY cards are available in 2023. Before you can make fare payments with your smart device at OMNY readers, you will need to add your bank card to your digital wallet. You can use the Commuter Card to buy tickets at ticket vending machines of many transit providers throughout the state. Note that you can only link and use one form of payment with OMNY, either the contactless card itself or a smart device (with your linked card enabled in digital wallet). You must place your order by the first of the month, two months before the commuting month. By 2023, physical MetroCards will be phased out and replaced with the OMNY system.. NFTs Simplified > Uncategorized > wageworks commuter card omny. My WageWorks Commuter Card makes it so convenient to buy my monthly transit pass. If you are traveling with more than 3 additional riders, it is recommended that you use multiple payment methods to prevent the forfeiture of free transfers. It appears that a rollout is or will happen soon depending on who your employer uses, so I would definitely inquire. This convenient reloadable prepaid card can be used to pay for transit and parking fees. A full list of service providers is available here or by calling Edenred Customer Service at(888) 235-9223. You can use your commuter benefits to pay for thousands of eligible transit expenses. If your Commuter Card is damaged or lost and you buy a pass out-of-pocket, you will be reimbursed up to the available balance on the card. OMNY is available at all subway stations and on all MTA-operated buses in New York City. Until March of 2020, the average travel time to work was 26.6 minutes (), the longest commute time since the census began measuring one-way commute times in 1980.While many essential medical workers and production and supply chain employees have certainly still been getting themselves to a physical work place each day; Gallup reports that up to 62% of the . The WageWorks Commuter Card makes it quick and easy to pay for eligible commuting expenses. Tap and go: Pick your payment method Choose how, when, and where to pay the fare: Tap your contactless card Check if your contactless credit, debit, or reloadable prepaid card has the contactless symbol on the front or back. PIN-restricted debit cards cannot be used at this time. our Subscriber Agreement and by copyright law. I currently have WageWorks (after changing employers, 9/16/2019), but with prior employer, was with BRI. Before you can make fare payments with your smart device at OMNY readers, you will need to add your bank card to your digital wallet. For example, if you use a reloadable prepaid card, you can prepay your card with cash at locations where reloadable prepaid cards are sold. This program is sponsored by OER and administered by Edenred Benefit Solutions (Edenred). Finally select "MetroCard" as the service provider. Choose the amount of money to pre-load on the card each month and use it to buy different fare options depending on your commute. Till this month I used to directly fund a Metro North mail-and-ride account from my paycheck. If you've selected a WageWorks Visa Prepaid Commuter Card or a WageWorks MasterCard Prepaid Commuter Card, your funds will load to your card by the 20th of the month. Questions about your WageWorks Commuter Card? You will need to use another form of payment to complete this transaction. You can change your order by logging into your, You can also submit a change or cancellation by calling Edenred Customer Service at(888) 235-9223. Reduced-Fare customers who do not register their own payment method will receive a Reduced-Fare OMNY card directly from the MTA in 2023. The NYC Commuter Prepaid Mastercard is accepted at transit agencies, fare vending machines, designated transit retail centers where transit products are sold, and at qualified . This change will take effect for the January commuter benefit. Learn more about the rollout. How do I know if my smart device can be used with OMNY? Monthly pre-tax payroll deduction: any amount up to $300. If you switch between payment methods during an individual trip, your transfer will be treated as a new trip, and you will be charged for your transfer. Important:You must use the same payment method throughout each individual trip to qualify for benefits like free transfers. I have multiple contactless cards in my physical wallet. It works like a charm on OMNY readers. Members with both transit and parking benefits may contribute the combined maximum. After two consecutive payroll deductions, your commuter pass will be ordered. Try for free at rocketreach.co . You can use your commuter benefits to pay for thousands of eligible transit expenses. yeah, that's great customer service. The Commuter Card is funded by payroll deduction. How do I know if my card is contactless and can be used with OMNY? Click here to learn more about OMNY readers, including what the OMNY reader screens mean. Commuter Benefits: The Smartest Way to Get to Work. Depending on your employers plan setup, funds are loaded on your WageWorks Commuter Card on either a pay period basis or once a month. Contactless cards have this symbol on the front or back. Can I switch between my contactless card and my smart device during my trip? Password. All trademarks, services marks and trade names referenced in this material are the property of their respective owners. Changes or cancellations must be made online by 11:59 p.m. EST by the first of the month, two months before the benefit month. is a pre-tax benefit that helps NYS employees save money on public transportation costs and contributes to a greener environment. Gonna push the issue with my HRwould be nice if they were able to push WageWorks into updating their tech. OMNY readers serve as point-of-sale terminals, allowing you to pay your fare and enter the system all in a split second. To see the site as intended, we recommend using a newer browser like Google Chrome, Safari, Mozilla Firefox, or Microsoft Edge. You will need your Reduced-Fare ID number on your permanent card, which you could find out by calling 511. 2019 Metropolitan Transportation Authority. Certain bank cards cannot be added to digital wallets to make contactless payments, so check with your bank and your digital wallet provider for more information. Before starting, you must create an OMNY account. i love the idea, but it just doesn't make sense financially. Commuter Benefits Pre-Tax Limit Increased to $300/Month The IRS has announced that for the tax year 2023, the monthly pre-tax limit for commuter benefits has been increased to $300 per month for both transit and parking. You decide how much money to load onto your card each month to cover your monthly commuting costs. this is what i do with my wageworks card that is not contactless yet: i bought a physical omny card and then set up an omny account with that card. Your smart phone or smart watch: you can pay via your phone's digital wallet (via Google or Apple Pay). You will see each charge on the statement associated with your payment method. Reach out to your commuter benefits provider to learn more. Just input your planned spending and watch the savings add up. The WageWorks mobile app makes saving receipts from your WageWorks Commuter Card transactions fast and easy. Simply log into your account and fill out a simple form to have eligible expenses paid directly from your account. Pretty annoying. You will need to buy replacements on your own, on a post-tax basis. The Commuter Card plan offers two options: If you are also enrolled in the Park-N-Ride plan, you can choose to have both benefits available on the same card. If you miss a deduction for any reason, your NYS-Ride orders will be canceled. The card is funded on the 20th of the month prior to the benefit month. It makes buying monthly transit passes quick, easy, and convenient. Location. Deductions up to $300 per month are pre-tax and over $300 per month are post-tax. Youll love the swipe-and-go convenience of this card. It works just like a debit card. Discover the full power of your Commuter benefits. Sign Up for the plan. OMNY is a service provided by the Metropolitan Transportation Authority. BRI launched support with a contactless card and digital wallet support on 7/1/2020: https://www.benefitresource.com/blog/bri-new-digital-wallet-options/. For example, your use of the Health Care Card results in the same exchange of data over the card processing network as when you use a personal credit card. Next up is OMNY for students and for riders of paratransit, commuter railroads and other special programs. Depending on your employers setup, you may get your card when you sign up for one or more of these accounts, or you may select an option to receive the card when you register for one or more of these accounts: Your human resources department or benefits administrator can tell you how employees in your organization receive a WageWorks Commuter Card when they enroll in one or more WageWorks commuter benefit accounts. If you see this symbol on your card, you can tap it at OMNY readers at subway stations and on buses to make fare payments and enter the system. Contact Edenred at(888) 235-9223. Link your WageWorks card to your OMNY profile. I reached out to a WageWorks rep in August 2020, and they said that WageWorks will launch, in Q4, a branded contactless payment card to work with OMNY, after OMNY is 100% available across NYCT (but before 100% availability in other MTA services like MNR, LIRR). Now you can reload OMNY cards online. If you resign, retire, or leave state service, you will not be eligible to take part in theNYS-Rideprogram. Why can't I make changes after the deadline? Largo, Florida, United States. Update from WageWorks -On their chat they told me to order new card, but when I got it is was NOT contactless.I asked them again on chat, and this is the latest information they have:"I apologize, but as of now the new contactless card offered by Wageworks is not yet available because it is currently in dry-run for only 3 companies that we handle which you company is not yet included, I'm sorry. I was told yes. Before you can make fare payments with your smart device at OMNY readers, you will need to add your bank card to your digital wallet. Depending on the digital wallet you are using, and the number of cards in your digital wallet, you may need to select a default card. SelectingEvery Monthas the frequency when you make your first purchase and you will automatically receive your mass transit fare media, vanpool voucher, or pass every month until you make a change or miss a payroll deduction. When is the money loaded on to the Commuter Card? I just had an hour and a half call with a poorly informed Wage Works rep who had no clue what Apple Pay even was. Keep scrolling to learn more about digital wallets. The Card Center on the WageWorks web portal is your one-stop shop for information about your WageWorks Commuter Card. Get an OMNY card at a 7-Eleven (the one near Port Authority on 42nd between 8th and 9th have some as of 12/9). You can register for an OMNY account or sign in to troubleshoot issues with your payment method. Learn more about accessibility. Deductions up to $300 per month are pre-tax and over $300 per month are post-tax. Unfortunately they said the existing card had to be cancelled immediately while I wait for a new card. Tonight I decided to chat with an agent and ask about using my card w/ OMNY. With OMNY, you can use your own contactless card, your own smart device, or an OMNY card to pay the fare. Submit your questions to customer service quickly and easily. We are pleased to announce that the NYS-Ride commuter benefit will now be administered by Edenred. If you are still unable to resolve the login problem, read the troubleshooting steps or report your issue . Then add funds to your OMNY card using your WageWorks card. To ensure that the fare is charged to your preferred payment method, please select the card in your digital wallet that you want to use and tap your smart device on the OMNY reader. Choose how, when, and where to pay the fare: Check if your contactless credit, debit, or reloadable prepaid card has the contactless symbol on the front or back. I've tried OMNY, it's fun, but there's no way I'm paying per ride as a commuter. i think i'm just going to opt out and rather get the T-pass on my own. No OMNY yet, have to wait: All subway stations would receive OMNY readers by October 2020, in preparation for the launch of a prepaid OMNY card by February 2021 You may hit a monthly spending cap ($230 or so the last time I needed to know) This is a great warning! Therefore, theNYS-Ridereduction of social security taxes could slightly reduce Social Security benefits for people below the Social Security wage maximum. If you leave state service, you have 90 days to spend the balance on your Commuter Card. Each person will also be eligible for free transfers. The Office of the State Comptroller (OSC) takes two equal deductions from your biweekly paycheck to cover the cost of your transit pass. For MTA commuters: if you use your Commuter Card to purchase a 30-Day Unlimited Ride or 7-Day Express Bus Plus MetroCard it will be covered by the MetroCard Balance Protection Program. You can always contact OMNY customer service online or by calling 877-789-6669. What are all the ways I can pay with OMNY? NYS-Ride(pronounced NICE Ride)is a pre-tax benefit that helps NYS employees save money on public transportation costs and contributes to a greener environment. However, if you do so, the 4 free transfers associated with the original 4 taps will be forfeited. Use the card to buy virtually any type of monthly public transit pass, including bus, light rail, regional rail, streetcar, vanpool, subway, and ferry. Need help? Buy and load value on an OMNY card, then tap it at an OMNY reader to pay the fare and GO. Use the Edenred Calculator to calculate your estimated savings. The NYC Commuter Prepaid Mastercard may only be used for qualified commuter benefit purchases in accordance with IRS Tax Code 132(f). Digital wallets on your smart device are supported today, including Google Pay, Apple Pay, and more. The Commuter Card is a debit card that you use to make purchases at participating ticket vending machines. Members with both transit and parking benefits may contributethe combined maximum. If you switch between payment methods during an individual trip, your transfer will be treated as a new trip, and you will be charged for your transfer. The fare charged to your payment method is not displayed on the OMNY reader screen. These two funds will be maintained separately too, i.e. Since OMNY does not know which card is your preferred payment method, the system will charge your fare to the first card that it reads. That would be awesome, but I'll believe it when I see it. Use the card to pay for any qualified public transit expensesjust swipe and go. When you enroll, simply choose your fare and agree to payroll deductions. Can I switch between OMNY and MetroCard during my trip? The current pre-tax monthly limit is $280. Any unused balance remains on the card for future use. The Commuter Card is a stored value debit card linked to a special Transportation Spending Account, secured by the City Commuter Benefit provider, Edenred. Use the same card or device for both legs of your trip to get a free transfer. The card cannot be transferred between employees or employers and has a maximum balance limit of $2,500. New program applicants will be issued MetroCards at this time, and you will receive more information on how to switch to OMNY once you are enrolled in the Reduced-Fare program. Below is a partial list of popular transit providers in New York State: The Commuter Card is a debit card that you use to make purchases at participating ticket vending machines. Get an OMNY card at a 7-Eleven (the one near Port Authority on 42nd between 8th and 9th have some as of 12/9), Create an account on omny.info, Link your WageWorks card to your OMNY profile, You can tap and go throughout New York City on all subways and buses. What happens to my Commuter Card balance if my commuting pattern changes or I go on vacation? Once you have your OMNY card, you can add value online through your OMNY account or at participating stores. You must activate your card before you can begin using it. For example, if you tap your contactless card to ride the subway, you must tap that same contactless card to obtain your free transfer to a local bus. You can change your order by logging into your account. For the purposes of this discussion, let's assume I pay the following for tickets: 1. When you return to the payroll, you can re-enroll online or by calling customer service. What is the deadline for making purchases or changes? The MTA has a Balance Protection Program for customers who buy their 30-day MetroCard with the Commuter Card. New employees are eligible to enroll immediately, you just need your Employee ID, Department ID, and Negotiating Unit. I just load money onto my pass using my payment card, and Im on my way. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Your fare media or vanpool vouchers or passes will be sent directly to the address you provided and will arrive before the end of each month. Ready-to-use tools to help you make the most of your WageWorks benefits. $300/mo train ticket into GCT. The wages reported on your W-2 form are reduced by the total of your NYS-Ride orders. On the WageWorks mobile app, you can easily take photos of your card transaction receipts and save them to your WageWorks account should you later need to submit receipts to verify card use. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Monthly pre-tax payroll deduction: $127. Like contactless cards, smart devices also use contactless technology. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. If you have a temporary card because you lost your permanent Reduced-Fare card, you can make the switch to OMNY. However, as OMNY is rolled out, we will introduce fare options that are comparable to what is available with MetroCard today. How can I switch from Reduced-Fare MetroCard to OMNY? The New York Metropolitan Transportation Authoritys new fare payment system is supposed to make paying for transit rides quicker and easierwith a tap of a bank card or a smartphone. You can switch to OMNY only if you are enrolled in MTA's Reduced-Fare program. It's $255 btw. When you swipe your card at checkout, choose "credit" (even though it isn't a credit card). If you do not have a contactless card today, you can request one from your bank or financial institution. It couldnt be easier!. You can also use cash to buy a new OMNY card or reload an existing OMNY card at more than 2,000 retail locations across the New York metropolitan area. Transit expenses $150/mo Reduced-Fare customers are starting to tap and go. Cards issued on the Visa, Mastercard, American Express, Discover, UnionPay, and JCB networks are accepted today. At the moment, you can't use WageWorks (or any other pretax transit benefit provider that I know of) with OMNY. Manage your commuter benefits, any time, any place. You must contact customer service to report the missing order within the first three business days of the month. Yes. The screen will instantly confirm if the tap was successful . The monthly tax-free allowable limits are: Qualified Commuter Transit: $300 Qualified Commuter Parking: $300 Using your Commuter Benefit Solutions Account is as easy as 1-2-3: Decide how much to contribute towards your commute based on your monthly public transit and/or parking expenses. If I have a temporary Reduced-Fare MetroCard, can I switch to OMNY? Amounts exceeding $300 per month are allowed, but taken post-tax. The rep pointed me to a URL on WageWorks with this info, but it appears to be a private internal WageWorks URL because I got a 302 redirect to the WageWorks home page when I tried to access it while authenticated to my account, as well as unauthenticated in incognito browser tab. Sales Help Careers Investor Relations About Attention Employers: See the latest COVID relief, including COBRA subsidy and DCFSA changes If your company offers a WageWorks Commuter Parking Account, you may also use the card to pay for a wide variety of parking options. If you tap your contactless card or smart device and the OMNY reader indicates that the payment was not accepted, you will need to use another payment method to pay for your ride. Have any updates been made that would allow these 2 to work together? Nationwide coverage with the most extensive commuter catalogue. Securely access your trip history and transaction activity in your personalized dashboard. Username Name selected when you registered. You will need to tap your payment method for each person that is riding with you. .css-16c7pto-SnippetSignInLink{-webkit-text-decoration:underline;text-decoration:underline;cursor:pointer;}Sign In, Copyright 2023 Dow Jones & Company, Inc. All Rights Reserved. For example, if your payment method has been blocked by your bank or by the MTA, or your smart device is damaged, then you will not be able to use that payment method at any OMNY reader until the issue is resolved. WageWorks just seems to not give a damn because they have so many corporate accounts. I am an Employee After two consecutive payroll deductions, your commuter pass will be ordered. Join our webinar to learn the commuter basics. Each tap will result in a full-fare charge. City of New York. Add a payment card to your digital wallet, then tap your device at an OMNY reader and GO. For MTA commuters: if you use your Commuter Card to purchase a 30-Day Unlimited Ride or 7-Day Express Bus Plus MetroCard it will be covered by the MetroCard Balance Protection Program. Can I still pay for multiple riders with OMNY? I just posted in my advocacy group about WageWorks and TransitChek as well the other day. Select "Enroll in Commuter" then select "Transit.". 2019 Metropolitan Transportation Authority. This site isnt optimized for Internet Explorer users. Your payment may not be accepted for a few reasons. Implementation Manager II @ WageWorks; Project . Your free transfer will not be visible on the OMNY reader screen. Pay no more than $33 in total fares between Monday and Sunday, no matter how many rides you take. Any updates? i have to decide to get my commuter pass by the 10th of the previous month. IRS regulations require that orders be made on a prospective basis. Under this option, you can elect to have any pre-tax deduction amount up to $300, the transportation fringe benefit pre-tax limit per month. See. You can call toll free to(888) 235-9223. Will OMNY have a card? Is this published anywhere? Elevate your benefits and create more value for your customers. Commuter benefits let you use pre-tax dollars to pay for eligible transit and parking expenses. For example, if you order a pass on August 2, your order will become effective for the transit pass you will receive for November. You will need to tap multiple times for multiple riders seeking to receive free transfers. Who should I contact if I have further questions aboutNYS-Ride? Can I sign up to get my transit pass or vanpool voucher purchase automatically without re-ordering my pass every month? When you take 12 OMNY trips with the same card or device Monday through Sunday, youll automatically receive free rides for the rest of the week. The Commuter Card is a debit card that you use to make purchases at participating ticket vending machines. Considering commuter benefits? A full list of service providers is available. If you are having trouble with your digital wallet, you may need to remove your card from your digital wallet and add it back in. Just ordered the WageWorks commuter card and of course they are still either a) technologically slow or b) too cheap to do contactless cards or to allow the cards to be loaded onto a digital wallet. Will my participation inNYS-Rideaffect my employee benefits? Yes. The digital assistant will help you make this choice. For more information on how NYS-Ride works, contact Edenred directly. 2. Depending on your income, you may receive a slightly lower Social Security benefit at retirement because of yourNYS-Ridepre-tax contributions. News Corp is a global, diversified media and information services company focused on creating and distributing authoritative and engaging content and other products and services. Learn more. Several commuter benefits providers are beginning to issue contactless cards or allow cards to be added to digital wallets. guess what, THEY ONLY RECEIVE HAND WRITTEN COMPLAINTS. WageWorks & OMNY card Good news if like me you have a WageWorks commuter card and you are sick of swiping when everyone else is tapping. Can I use my transit benefit card with OMNY? If your transit benefit provider has issued you a contactless credit, debit, or reloadable prepaid card, you should be able to use that card at an OMNY reader and register it in your OMNY account. Commuter Benefits Cards Slow to Adapt to MTA's New Tap-and-Pay System. Check out the FAQs in the Employee Help Center. Until payment is received for that fare, that payment method will remain blocked, even if you use other payment methods in the meantime. WageWorks, Inc. $127/mo subway pass. You also can send an email to. At their pace, Im expecting, like youre saying, to have a digital OMNY card or even the physical OMNY card you can load before WageWorks gets in the game. I am an Employer You cannot switch between OMNY and MetroCard and still obtain your free transfer. Important: You must use the same fare payment system throughout each individual trip to qualify for benefits like free transfers. Keep in mind that only one payment method can be used to pay each fare at a single time. Continue reading your article witha WSJ subscription, Already a member? If the card is used at an unapproved merchant, the transaction will be declined. 5 things you need to know, UberPool and 7 other popular ways to use commuter benefits. 2. MetroCard and OMNY are two separate systems, so it is not possible to transfer MetroCard value or passes to OMNY. Manage your bank cards and OMNY cards all in one place. You can call toll free to, (888) 235-9223. You can also link a non-contactless card to a digital wallet and use it with your smart device. For example, if you tap your contactless card to ride the subway, you must tap that same contactless card to obtain your free transfer to a local bus. Many banks and financial institutions have started switching to contactless cards to make payments faster and more secure for their customers. The new contactless commuter card is available for all employers we support by mid-April 2021.". On your pay day the account gets funded by your payroll deductions that you assign according to your monthly commuting needs. Lost fare media or vanpool vouchers or passes cannot be replaced. Which card will be charged if I tap my smart device on an OMNY reader? Monthly administrative fee: $1.25 (paid by the City). yes it is possible. Log into your account or call Edenred Customer Service at(888) 235-9223. WageWorks Commuter Card for Public Transit and Parking Expenses | WageWorks Use it to buy tickets, vouchers, and passes for the train, subway, bus, ferry and/or to pay for vanpooling and parking. This copy is for your personal, non-commercial use only. If your monthly commuting costs are more than the $280, the balance of your commuting costs will be purchased with post-tax payroll deductions. Very disappointed by WageWorks non-support; seemingly lots of requests (Twitter, other forums) going back years about Apple Pay/Digital wallet support, well before the OMNY launch. This agreement affects your rights. Don't pay taxes on it, too. Like contactless cards, smart devices also use contactless technology. Can I still receive free transfers with OMNY? Work. The figure is based on average tax rates, including state, federal and FICA taxes.Return to content. No need to wait for open enrollment. Depending on your income, you may receive a slightly lower Social Security benefit at retirement because of yourNYS-Ridepre-tax contributions.