The products I ordered arrived promptly,however,the aforesaid free items were missing.The website does not make it clear what else you have to do to receive the free products.I feel they want maximum expenditure from the customer,then do not deliver on their freebies.Or,the process to receive the freebies is not made clear enough. I had read on their website that they were busy and orders would take longer to arrive, so I was aware of this. Ren Pure Glow Trio: £35, Ren Skincare . REN is a clean skin care brand, but natural doesn't always mean better. Great offers to be had when theres a promo on and the customer service team are always quick to help out!The Ever-Calm range is perfect for sensitive skin and oily too. Keep ignoring my emails, calls, DM’s must have sent them over 8 messages now! It's just 20 years of shame. Keeping this in mind, we’d still like to discuss a few of the beneficial ingredients you’ll find in REN Skincare products. for the next order! Reviews are super helpful to prospective customers. Items lost (10 euro paid for delivery), no refund, and they offer you 10% (!!!) REN products are great. There are actually quite a few positive REN Skincare reviews from those with sensitive skin who mention that they have no problem using these products and that they work well. I know its expensive and always has been but its well worth it . I do prefer to shop with independent companies and I know REN is now owned by Unilever, but I still fully recommend REN on their quality and customer service. Still no refund and still no item. $42.00. Every brand I try now can't come close to their standard, well done REN Useful. Ren skincare products are covered by a 30-day money back guarantee if you are not satisfied with the product and you return it.However, the manufacturer is only responsible for the products bought directly from the official brand’s website.Ren Skincare products are made by a company based in England. No medical claims are implied in this content, and the information herein is not intended to be used for self diagnosis or self treatment of any condition.We’re unable to offer personal health advice, but we’ve partnered with JustAnswer who offers on-demand doctors to answer your medical questions 24/7. No response from customer service, really poor service, will never use them again MY fav skin care product by far! I received an email from customer care to say they had received a surge of orders and my free gift set was no longer available but they were replacing it with something else and giving me 10% off my next order. My skin feels so much softer and smoother and my breakouts are getting better. REN … I then received an email saying they had dispatched a replacement bottle. I do prefer to shop with independent companies and I know REN is now owned by Unilever, but I still fully recommend REN on their quality and customer service. REN Skincare reviews on the brand’s website are overall pretty positive, with most products receiving 4 or 5 star ratings. They edit out any review that is under 5 stars on their website. This cleanser provides a deep clean without stripping your skin of essential moisture. The website is completely the opposite ...constantly throwing things at you to buy so not a nice experience ....so it really does not flow at all and the people who did it have no idea about the company. Free standard delivery on UK orders over £30! Ren is a pure natural product and has always given out a concept of calm and purity. REN Skincare products are sold on the brand’s website, as well as third party sellers like Amazon, Sephora, and more. REN IS AWESOME! Couldn't fault them! EXCLUDING INTELLECTUAL PROPERTY OWNED BY OTHERS, ALL SITE CONTENT IS COPYRIGHTED OR LICENSED FOR USE BY THE OWNER OF THIS SITE. Couldn't fault them! I liked the feel of my skin after using a sample of the Bio Retinoid Anti-Ageing cream that I received in an M&S summer promotional box. A but pricier than some of your boots/superdrug offerings but it more than makes up for the price with the outstanding quality. While this ingredient does not have the same amount of research to confirm it’s efficacy that pure ascorbic acid does, this ingredient does have some notable unsides. Great products, lousy service. WHAT IS POINT THEN OF REVIEWS?! However, after reading your review, I think it's worth the splurge, I might pick up these 3 for myself. I have been using Ren for some time now as the high quality and purity are really better than all other products ...and I have tried many over the last 50 years. REN products are great, as is their customer service.